A little clarity before you begin.

Whole Warrior Solutions offers women’s counselling and wellbeing support, psychosocial recovery coaching, capacity-building support for NDIS participants, and inclusive workshops and groups. Support is trauma-informed, person-centred and shaped around your goals.

No. Private enquiries are welcome. We also work with eligible self-managed and plan-managed NDIS participants.

You do not need to work this out alone. You can book a complimentary 15-minute virtual enquiry call to briefly discuss what you are looking for and whether our approach may be a suitable fit. This is an enquiry call, not a counselling or crisis-support session.

Counselling provides a private, collaborative space to explore emotional wellbeing, trauma recovery, grief, relationships and life transitions. Capacity-building support for NDIS participants focuses on disability-related goals and practical skills such as emotional regulation, communication, boundaries, self-advocacy and everyday participation. Read about the Whole Warrior Solutions Framework™. The service delivered and invoiced must reflect the person’s needs, goals, funding and service agreement.

A psychosocial recovery coach works alongside a person living with psychosocial disability to strengthen recovery, confidence and choice. Support may include working towards goals, understanding and using an NDIS plan, connecting with suitable services and building practical strategies for daily life.

Our current focus includes women seeking counselling or wellbeing support and NDIS participants seeking psychosocial recovery coaching or capacity-building support. Suitability is considered individually so that the service is safe, appropriate and within our professional scope.

No. Business coaching, provider education and the Warrior Community are offered separately through Whole Warrior Network™.

Create a free user account in the secure Zanda Health bookings portal. You will be able to view the current price for each service and see the next available session times before deciding whether to book.

Open the Zanda Health bookings portal, create your free account and choose the service and available time that suits you. If you are unsure which appointment to choose, book a complimentary 15-minute enquiry call first.

Depending on suitability and availability, options may include Central Coast NSW home or community visits, walk-and-talk sessions and telehealth appointments across Australia.

Telehealth sessions are held by a secure video link. Choose a private place where you feel comfortable speaking, use headphones if helpful, and make sure your device is charged with a stable internet connection. We will discuss privacy and safety with you before or at the beginning of the session.

The first session is an opportunity to get to know one another, discuss what has brought you to support and explore what you would like to be different. You remain in control of what you share. We will also discuss consent, confidentiality, goals, boundaries and practical next steps.

No—come as you are. If you wish, you can bring your NDIS goals, relevant referral information, a list of questions or a few notes about what you would like to discuss. You do not need to tell your whole story in the first session.

A support person may attend when this is your choice and it supports your participation. We will confirm consent, privacy and each person’s role before proceeding.

Please use the cancellation and rescheduling terms provided with your booking and service agreement. These terms can vary according to the service and funding arrangement. Contact us as early as possible if your circumstances change.

Eligible self-managed and plan-managed participants may be able to use NDIS funding when the support is connected to their disability-related goals, included within their available funding and appropriately described in the service agreement. We do not guarantee that a support will be funded and recommend checking with your Support Coordinator, Recovery Coach, plan manager or the NDIA when uncertain.

Yes. Whole Warrior Solutions welcomes eligible self-managed and plan-managed NDIS participants, subject to suitability, availability and an agreed service arrangement.

Please contact us before booking so we can clarify the current service and funding options that may apply to your circumstances.

Travel, kilometres or other non-labour costs may apply to eligible outreach and community-based services. Any applicable charges will be explained and agreed before the service and recorded in the service agreement or Schedule of Supports.

Yes, provided the person knows about the referral and has consented to being contacted, or the referrer has lawful authority to act for them. Please share only information relevant to the referral when you complete the referral form.

After you submit the referral form, we review it and contact the participant or authorised representative to discuss consent, suitability, availability and next steps. Submitting a referral does not automatically create a service agreement or guarantee acceptance.

Tell us as soon as practical. We can discuss whether the frequency, delivery method or service arrangement needs to change. You remain involved in decisions affecting your support.

Yes. Your privacy and confidentiality are respected. Information is only shared with your consent unless disclosure is required by law, mandatory reporting obligations apply, or there is a serious safety concern requiring action. The limits of confidentiality will be explained clearly.

Client and clinical records are managed through Zanda Health and handled in accordance with applicable privacy, record-keeping and professional obligations. Our privacy policy provides further information about how personal information is collected, used and protected.

Consent is an ongoing conversation, not a one-off form. We explain the service, check your understanding and support you to participate in decisions. You can ask questions, change your mind or withdraw consent, subject to any lawful or contractual obligations.

Please tell us if you have a personal, professional or family connection that could affect privacy, safety or professional boundaries. We will discuss the situation transparently and may recommend another service when that is the safest or most ethical option.

You are welcome to contact Whole Warrior Solutions to raise feedback or concerns directly. We will listen respectfully and explain the available complaint pathway, including relevant external bodies when appropriate. Raising a concern will not result in adverse treatment.

No. We cannot provide emergency or after-hours crisis support. If there is immediate danger, call 000. You can also contact Lifeline on 13 11 14 or 1800RESPECT on 1800 737 732 for 24-hour support.